Online Help

Cephalon offers these Online Help services to customers with Service Level Agreement.

To start Online Help using TeamViewer press the button below. Call our Helpdesk operators for further assistance.

Cephalon Online Help


Install Cephalon Host

Note: If you have trouble using  the TeamViewer service try the NTR Support instead.

Start an Online session by clicking the button below. Call our Helpdesk operators for further assistance.

remote support
Note: If you have trouble using the NTR Support service try the TeamViewer instead.

These tools uses advanced communication technology which facilitates an instantaneous connection between one of the Cephalon offices and your PC, in order to provide remote technical assistance. Online Help features include remote application and screen sharing, file transfer and text chat.

Cephalon virtually teleports your desktop to their Helpdesk Team allowing them to answer your questions, provide remote technical assistance, take control of a remote PC, provide advice and communicate as if they were right there sitting beside you.