Online Help

Cephalon offers this Online Help service to customers with Service Level Agreement.

To start Online Help by pressing the button below:

 

Cephalon Online Help

Call our Helpdesk operators for further assistance.

These tools uses advanced communication technology which facilitates an instantaneous connection between one of the Cephalon offices and your PC, in order to provide remote technical assistance. Online Help features include remote application and screen sharing, file transfer and text chat.

Cephalon virtually teleports your desktop to their Helpdesk Team allowing them to answer your questions, provide remote technical assistance, take control of a remote PC, provide advice and communicate as if they were right there sitting beside you.